Privacy Policy — The Family Connection Foundation

Effective Date: November 10, 2026

Last Updated: November 10, 2026

The Family Connection Foundation (“FCF,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our official website at The Family Connection Foundation (including our English and Thai /th/ localized pages) and interact with our foundation, donation channels, and administrative services.

This policy is drafted in accordance with Thailand’s Personal Data Protection Act B.E. 2562 (2019) (“PDPA”), as well as applicable international data protection standards, including the European Union General Data Protection Regulation (“GDPR”) and United States privacy laws, to protect our global community of supporters, donors, staff, volunteers, and beneficiaries.

1. Data Controller & Organization Details

The Data Controller responsible for personal data collected through this website is:

Attribute	Official Details
Legal Entity	The Family Connection Foundation (มูลนิธิสานสัมพันธ์ครอบครัว)
Thai Government Registration No.	ชม 179 มน 3 (Registered since 2006)
License Number	ชม 9/2549
Registered Address	397/2 Moo 7, T. Mae-Hia, A. Mueang Chiang Mai, Chiang Mai 50100, Thailand
Telephone	+66-53-277-478
Compliance Oversight	Office of the Government Compliance Officer & HR Administration

2. Scope of This Policy & Autonomous Project Websites

The Family Connection Foundation provides organizational, legal, and administrative support to 20 autonomous Christian ministries (“Projects”) across Thailand, including BanSanRak, Bread for Life, Chiang Mai Christian Fellowship (CCF), Connie’s Home, Education Matters, El Roi FamilyCARE, Growing Together, Home of the Swallow, HUG Project, illumin8, Journey, Lahu Living Word, LIFT International, Seed of Hope, Shine, Stronger Together, TawSaeng, The Light Center, Together We Serve, and We Are in Bloom, as well as collaborative initiatives such as DigiServe.

• What This Policy Covers: This Privacy Policy applies exclusively to the main foundation website (The Family Connection Foundation) and the official project portfolio pages hosted directly on our domain (e.g., fcfthailand.org/portfolio/...).
• Independent Project Websites & Channels: Because our Projects are autonomous in design and daily operations with their own leadership and staff, individual Projects may operate their own separate websites, external domains, social media accounts, newsletters, or event registration forms. The Family Connection Foundation does not control, and is not responsible or liable for, the privacy practices, cookie policies, data collection, security, or content of any independent websites or external platforms operated by individual Projects. When you leave fcfthailand.org to visit an individual Project’s external website or social media page, we encourage you to review the specific privacy policy posted on that site.

3. Personal Data We Collect

Depending on how you interact with our website and foundation, we collect the following categories of personal data:

A. Information You Voluntarily Provide

• Contact Form Submissions: When you submit a message through our “Contact Us” forms (located in the footer of every page and on the About Us page), we collect your First Name, Last Name, Email Address, Message content, and your timestamped record of consent (“I agree to the Privacy Policy and consent to having my submitted data stored”).
• Direct Email Correspondence: When you contact us via info@fcfthailand.org or give@fcfthailand.org regarding general inquiries, project partnerships, stock transfers, or child sponsorships, we collect your name, email address, and any details provided in your message.
• Careers, Internships & Foreign Volunteer Applications: When you inquire about job openings under “Work With Us” on our Get Involved page, internships, or volunteer roles (at our Chiang Mai offices, project sites like Connie’s Home or illumin8, or remotely), our Thai HR, Foreign HR, Visa, and Work Permit Specialists collect recruitment and immigration documentation. If you are accepted to serve, this includes your CV/resume, passport copies, educational records, background checks, and visa/work permit application data.
• Donation & Child Sponsorship Records: When you donate to FCF or sponsor a child through Education Matters ($15, $25, or $35/month tiers), your payment is processed by third-party financial partners, who then share donor confirmation details with our bookkeeping team (such as your name, email/mailing address, donation amount, designated project or sponsored child, and transaction date) so we can allocate funds and issue acknowledgments.
• Sensitive Personal Data (PDPA Section 26): Because FCF is a Christian foundation operating under the Lausanne Covenant, you may voluntarily share information regarding your religious beliefs (e.g., in prayer requests, testimonies, or ministry applications). For staff, interns, and volunteers requiring Thai visas, work permits, or clearance to work with children and vulnerable populations, we may also collect health certificates and criminal record checks as strictly required by Thai law and child-protection protocols, always with your explicit consent or under statutory exemptions for foundations and legal compliance.

B. Information Collected Automatically

• Technical & Server Logs: Our hosting servers and security tools automatically log your IP address, browser type, operating system, referring URLs, pages viewed (such as News, Our Stories, Publications, Watch, Press Releases, and the 2025 Annual Report), and timestamps.
• Cookies & Preferences: We use cookies to store your privacy consent state (Revisit consent button) and your display language selection between English and Thai (ไทย).
• Form Anti-Spam Protection: Our Contact Us forms utilize automated honeypot fields and spam-detection scripts that evaluate form submission behavior to block automated bots without storing extra personal identifiers.

4. Purpose and Legal Basis for Processing

Under the Thai PDPA and GDPR, we process your personal data only when supported by a valid legal basis:

1. Explicit Consent: When you check the consent box on our Contact Us forms, opt in to non-essential cookies via our consent banner, or voluntarily submit sensitive data (such as prayer requests or ministry applications). You have the right to withdraw consent at any time.
2. Contractual Necessity / Pre-Contractual Steps: To process your volunteer, internship, or employment applications, coordinate child sponsorships, or fulfill your specific requests.
3. Legal Obligations: To comply with Thai government regulations governing foundations (Registration No. ชม 179 มน 3 | License No. ชม 9/2549), financial auditing and bookkeeping requirements, tax laws, and Thai Immigration Bureau and Ministry of Labour laws for foreign volunteers and staff.
4. Legitimate Interests & Nonprofit Foundation Activities: To maintain website security, prevent fraud, share ministry updates and annual reports with supporters, and carry out our 11 Legal Objectives registered with the Thai Government.

5. Third-Party Donation Gateways & Data Sharing

We never sell, rent, or trade your personal data. We share data only with trusted entities necessary to operate the foundation:

A. External Donation & Financial Platforms

When you make a donation via our Donation General Page or Sponsor A Child pages, you are directed to third-party financial institutions or nonprofit partners. Any credit card, bank account, or brokerage details you enter are collected directly by those platforms under their own privacy policies:

• Cord Ministries International (U.S. 501(c)(3)): Processes online U.S. tax-deductible donations via Cord Ministries International, mailed check donations (PO Box 620760, Littleton, CO 80162), and stock donations via Cord’s TD Ameritrade brokerage account.
• GlobalGiving (U.S. 501(c)(3)): Processes online tax-deductible donations via GlobalGiving.
• TrustBridge Global Foundation: Processes multi-country tax-deductible donations (for residents in the US, UK, Australia, New Zealand, and Switzerland) via TrustBridge Global Foundation.
• Siam Commercial Bank (SCB) & SWIFT Network: Processes direct Thai Baht transfers and international wire transfers (SWIFT Code: SICOTHBK, Account 840-207730-0).

Note: FCF never collects, processes, or stores your payment card numbers or bank login credentials on fcfthailand.org.

B. Government Authorities & Partner Organizations

• Thai Government Agencies: In accordance with our Legal Objectives, our Government Compliance, Visa, and Work Permit Specialists share required statutory documentation with Thai immigration, labor, and provincial foundation regulators.
• Partner Sending Organizations: For foreign volunteers and interns (such as participants in the Bethany Global internship program or partner churches), we coordinate necessary onboarding and administrative data with your sending organization.

6. Embedded Content, Social Media & External Links

Our website includes embedded components and links to external platforms:

• Instagram Feed Widget: Our Get Involved page embeds a live social feed from our official Instagram account (@fcf_thailand). Loading this page allows Meta Platforms, Inc. to receive your IP address and browser data in accordance with Meta’s Data Policy.
• Media, Publications & Video Embeds: Pages such as Watch, Publications, and 2025 Annual Report may utilize third-party video players or document flipbooks that collect viewing metrics and set functional cookies.
• External Links: Our site contains links to our official Facebook and Instagram pages, the Lausanne Covenant, and Google Maps coordinates (e.g., for community relief meeting points). FCF is not responsible for the privacy practices of these external websites.

7. Protection of Beneficiaries, Children & Vulnerable Individuals

Because FCF’s 20 Projects serve vulnerable populations—including foster children, hill-tribe youth, individuals with disabilities, and survivors of human trafficking, abuse, and exploitation—we enforce strict ethical and legal data protection standards:

• Anonymization in Published Stories: Across our Our Stories and News pages, names and identifying details of vulnerable beneficiaries and minors are changed (as noted in our story disclaimers) to protect their safety, dignity, and privacy.
• Child Sponsorship Safeguards: Any child profiles displayed under Education Matters or Sponsor A Child are published only with documented parent or legal guardian consent in accordance with Section 20 of the Thai PDPA, and exclude sensitive location details that could compromise a child’s safety.
• Staff, Volunteers & Public Events: Photos and names of adult FCF leadership, staff, volunteers, or community relief activities published in our news updates or social media feeds are shared with participant consent or under legitimate organizational reporting interests. You may request the removal of your image at any time by contacting us.
• Children Visiting Our Website: Our website is intended for general audiences and supporters and does not knowingly collect personal data directly from children under 10 years of age.

8. Cookies & Consent Management

We use cookies to ensure website functionality, security, and multilingual accessibility:

• Strictly Necessary Cookies: Required for website security, spam protection on forms, and recording your cookie consent preferences.
• Functional & Language Cookies: Remember your preferred language (English vs. ไทย) and interactive filter selections on our Our Stories and Careers pages.
• Third-Party Cookies: Set by embedded social media feeds (Instagram), video players, or analytics tools to measure site engagement.

How to Manage Cookies: You can review, modify, or withdraw your cookie consent at any time by clicking the Revisit consent button displayed in the corner of every page on our website, or by configuring your browser settings to block or clear cookies.

9. Cross-Border Data Transfers

As a foundation based in Chiang Mai, Thailand with international donors, partner charities (in the US, UK, Australia, New Zealand, and Switzerland), and global volunteers, your personal data may be transferred to or accessed from countries outside of Thailand. Whenever we transfer personal data across borders, we ensure appropriate safeguards, data processing agreements, or consent mechanisms are in place in compliance with Sections 28 and 29 of the Thai PDPA and Chapter V of the GDPR.

10. Data Retention & Security

Data Category	Retention Period
Contact Us Form Submissions	Retained for up to 2 years after your inquiry is resolved.
Donation & Bookkeeping Records	Retained for up to 10 years to comply with Thai foundation accounting, auditing, and tax regulations.
Career, Internship & Volunteer Records	Unsuccessful applications are retained for up to 1 year; active staff and volunteer visa/HR records are retained for the duration of service plus the statutory period required by Thai labor and immigration law.

Security Measures: We maintain technical, physical, and administrative safeguards—including SSL/TLS (HTTPS) encryption, role-based access controls limited to authorized HR, Bookkeeping, and Compliance personnel, and regular website maintenance—to protect your data against unauthorized access, loss, or misuse.

11. Your Data Protection Rights

Under the Thai PDPA (and GDPR where applicable), you have the right to:

• Withdraw Consent: Withdraw your consent at any time where consent is the legal basis for processing.
• Access & Portability: Request access to and obtain a copy of the personal data we hold about you.
• Rectification: Request correction of inaccurate, incomplete, or outdated personal data.
• Erasure / Anonymization: Request the deletion or anonymization of your personal data where it is no longer necessary for legal or operational purposes.
• Restriction & Objection: Request that we suspend the use of your data or object to processing based on legitimate interests.
• Lodge a Complaint: File a complaint with Thailand’s Personal Data Protection Committee (PDPC) or your local supervisory authority if you believe your rights have been infringed.

To exercise any of these rights, please contact us using the details in Section 12. We will respond to all verified requests within 30 days.

12. Contact Us & Policy Updates

We may update this Privacy Policy from time to time to reflect operational, legal, or technological changes. Any updates will be posted on this page with an updated revision date.

For questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact:

The Family Connection Foundation (มูลนิธิสานสัมพันธ์ครอบครัว)

Attn: Government Compliance Officer / Data Protection

397/2 Moo 7, T. Mae-Hia, A. Mueang Chiang Mai

Chiang Mai 50100, Thailand

Telephone: +66-53-277-478